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A free webinar telling traits of successful employees.

Emotional Intelligence

In today's fast-paced world, the concept of emotional intelligence is more important than ever. However, its enduring significance and value necessitate ongoing exploration, application, and evaluation within the workplace.

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LMS approved provider 2024

What You'll Learn

Imagine those around you as icebergs floating in the water. What you see above the surface are the actions and behaviors exhibited at any time, which is about 10-20% of the total picture. Everything below the surface are the thoughts and feelings that drive those outward behaviors. When we can learn to navigate our thoughts, it can change the way we feel which can drive better behaviors and impact.

A survey conducted by TalentSmart found that a staggering 90% of high-achieving employees possess emotional intelligence scores that exceed the norm. This statistic serves as a compelling call to action, underscoring the profound relevance of comprehending the various facets of emotional intelligence and how they profoundly influence behaviors at all levels in the organization. Our upcoming webinar will delve into five specific emotional intelligence traits, shedding light on their significance and providing actionable insights for your professional journey.

We will explore:
– Emotional self-awareness
– Assertiveness
– Interpersonal relationships
– Flexibility
– And stress tolerance.

These five traits are part of a group of 15, called subscales and are part of the EQ-i2.0 Assessment which is a significant tool to gain insight and coaching opportunities. We will look at each trait and provide definitions and provide strategies of how to improve in these areas to round out a stronger emotional intelligence outlook in navigating our professional and personal lives. We will also provide questions to help coach direct reports who may be struggling in these areas.

Don’t miss this opportunity on October 25th at 12:00pm EST, to elevate your leadership skills and contribute to your organization’s success. This webinar will be presented by Lorraine Medici, the Director of Training and Development for Frontline Training Solutions and Dayna Neff, Client Relations Manager / Senior Facilitator for Frontline Training Solutions.

This webinar qualifies for 1 SHRM/HRCI re-certification credit and will be broadcasted live from the Frontline Training Solutions studio in Grand Rapids, MI.


Lorraine Medici

Lorraine Medici

Lorraine Medici joined Express Employment Professionals in 2014 as the Director of Training and Development.  Lorraine has extensive experience as a coach and workshop facilitator in the areas of leadership and team building, working closely with companies to strategize solutions that will impact long-term results in engagement and retention. She has successfully launched  Purpose-Driven Leadership Training , a series targeted at helping develop managers and leaders at all levels in manufacturing and other industries. Additionally, she facilitates the on-going training series,  Breakfast with Purpose, to bring current and relevant education to organizations. As a professional development coach, Lorraine also works alongside leaders and teams to overcome interpersonal or performance challenges. She is certified to train DISC, Situational Leadership and Emotional Intelligence (EQi 2.0), and an Associate Certified Coach and Master Practitioner for the ELI Assessment.

Dayna Neff

Dayna joined the Frontline team in 2023 as the Client Relations Manager / Senior Facilitator. Having spent her career in commercial health and wellness and non-profit leadership, Dayna has been connecting with individuals and training adults for over 30 years. She believes wholeheartedly that everyone is a leader, and her goal is to connect people with solutions and to coach/help grow the next generation of leaders in her circle of care. Dayna is a lifelong learner and has completed her education with both Central Michigan University and Davenport University, studying corporate wellness and executive level business administration and she continues to believe the best classroom experiences occur when we connect to one another at a human level of grace and appreciation.