Develop. Transform. Succeed.

Professional Development Training

Invest in broad-based professional development for anyone on your team.

Learn & Grow with Professional Development

Excelling in today’s work environment involves a wide-array of skills and abilities. From being able to navigate difficult conversations, to managing projects; from developing self-awareness, to providing world-class customer service, employees need a variety of tools to help them perform well and collaborate effectively. From an organizational perspective, a practical and robust training and development program is an essential component to retaining employees long-term.

Our Professional Development training programs target professionals at all levels and stages of their careers. Whether you are a department manager or a frontline analyst, these programs will help you develop the fundamental skills needed to be successful in the modern workplace.

Benefits of Professional Development

There are many benefits to professional development training, including:

Better Employee Retention: Employees who have the opportunity to invest in their professional development are more motivated, have higher engagement, and are less likely to leave for another company.

More Effective Collaboration: Developing the fundamental skills needed for effective communication and interpersonal connection provide the foundation for effective partnering.

Higher Levels of Performance: Effective performance depends on having the right tools to do the job. Our professional development programs provide these tools in engaging and practical ways.

Increased Engagement & Better Organizational Performance: Employees who have the opportunity to develop new skills are more likely to exhibit higher levels of engagement and discretionary effort. Research shows that businesses with an engaged workforce are 22% more profitable than those without.

Less Time and Energy Wasted: Helping employees understand their own preferences and preferences of others will increase effective communication decision-velocity.  This type of development also helps employees develop skills in conflict resolution and teamwork.

Increased Accountability & Personal Ownership: Providing effective professional development to your employees increases their ability to take accountability and ownership for their work.

Get Started with Frontline Training Solutions

Sign up for one of our trainings today.

Available Professional Development Training Programs

Training

Foundations of Emotional Intelligence

Format: These 2-hour sessions take place virtually over 4 weeks.

Improve your team collaboration and leadership abilities through a deeper understanding of your own emotional intelligence.

Training

Advanced Emotional Intelligence

Format: These 3-hour courses take place virtually in one session.

Our Advanced Emotional Intelligence training course can help you understand your emotional intelligence on a deeper level and develop strategies for continuous improvement.

Training

Courageous Conversations

Format: This 6-hour training takes place in two 3-hour sessions virtually or one 6-hour session in person.

This training will introduce radical candor as a model to professionally navigate difficult conversations.

Training

5-Star Customer Service

Format: This 4-hour course is completed in one session virtually or in person.

This training is designed to create a culture of excellence focused customer service within your organization.

Training

Working Across Cultures

Format: This training is fully customizable for your intact team.

This training will help participants improve cross-cultural understanding and communication within their organization.

Training

Time Management

Format: This training takes place in one 3-hour session virtually or in person.

This course will look at some ways to help us be more productive with our time, through looking at behaviors affecting our time management.

Training

Working Better Together

Format: This training program takes place over three 2-hour sessions virtually for 3 weeks.

Working Better Together is an in-depth training that utilizes the DiSC assessment, to give employees the ability to build more productive and effective relationships at work.

Training

Transforming Workplace Conflict

Format: This training program takes place over three 2-hour sessions virtually for 3 weeks.

Take conflict from being a workplace dread, to an asset. Transforming Workplace Conflict helps learners curb destructive behaviors in the moment so conflict can become more productive.

Training

Decision Making and Innovation

Format: This training course takes place over one 8-hour session in person or three 3-hour sessions virtually.

This in person training will help identify personal and team barriers to decision making, critical problem solving, and innovation.

Training

Leading Change

Format: These 3-hour sessions take place virtually for three weeks or in one 7-hour session in person.

This training will provide an in-depth understanding of effective change management with a practical project based approach.

Training

Project Management Essentials

Format: This 16-hour training takes place over four 4-hour sessions virtually or over two back to back full days in person.

Learn the mechanics of effective project management, how to get people onboard, and achieve successful results.

Professional Development for Your Industry

Manufacturing

As your manufacturing environment continues to grow in complexity, ensuring your employees have the tools they need is increasingly important. Developing project management skills, lean effectiveness, change capacity, and customer service can make a huge difference in your organization. In addition, Frontline Training Solutions offers specific manufacturing-focused training to develop first-time supervisors and overall operational success.
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Nonprofit

As nonprofit organizations continue to grow in scope and influence, the ability of your employees to grow as well is critical. The same professional skills needed in the for-profit space apply to the nonprofit world as well.  Whether you need to help your team learn how to communicate more effectively, manage their time well, or lead a large-scale change-initiative, we have you covered.
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Professional Services

In this unique environment, skills related to customer service, project management, and collaboration are essential. Our unique professional development training programs will provide you and your teams with the tools needed to elevate your clients and deliver success time and time again. In addition, our varied delivery options make attending training as easy as possible.
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Retail & Hospitality

In your fast-paced industry, it can be hard to find the time to do training. But you still need to develop customer service and other related skills. Our professional development training programs can be tailored to meet your specific delivery needs while ensuring your teams have the tools necessary to meet and exceed your customer’s expectations.
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Team Development - Free Webinar Recording

Team development is a non-negotiable for stronger engagement and retention. Watch this informational webinar featuring Ryan Williams, Team Development Specialist, as we discuss the best practices for team development to improve employee engagement and retention.