Improving cross-cultural understanding and communication

Working Across Cultures

Training program to understand the cultures within your workplace and work better together.

What Is Working Across Cultures?

It is no secret the world of business has continued to become more globalized, and cultures have, and will continue to intersect at a greater level. Therefore, becoming more culturally competent as individuals and organizations will be a competitive advantage. Cross-cultural misunderstandings can create many challenges in creating productive client relationships, communication, and cross-cultural employee retention.

Working Across Cultures is available in person at our training facility in Grand Rapids, Michigan, in a virtual training format, or onsite at your company anywhere in the country.


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Who is it for?

This training program will benefit anyone who wants to grow in their cultural awareness and competency and/or who interact with individuals from different cultural backgrounds in a business setting. Organizations with diverse workforces should consider this course for their leaders.  

What You Will Learn

Participants will learn why working across cultures matters, how it impacts their work, and the benefits of becoming more competent working across cultures. Cultural competence is a differentiator and key to success in a world that is globalized. Participants will be able to define their own values and practices, how it compares to other culture’s values and practices and identify key challenge areas for improving relationships and communication. In addition to, each participant will walk away with practical steps to increase their cultural competency and engage in cross-cultural communication and relationship building.

  • Understanding my Own Culture. Participants will dissect their own cultural identity, values and beliefs becoming more self-aware setting the stage to better compare and contrast to other cultures. Participants will be exposed to some foundational models to think about culture in more wholistic and thoughtful ways.
  • Understanding Other Cultures. With better self-awareness participants will dive into 10 different cultural scales including communication, trust, giving feedback, individualism, decision making, leadership, concept of time, persuading, and comfort with ambiguity.
  • Moving Towards Cultural Competency. Bringing it all together, participants will utilize a model to recognize, appreciate, and adapt to the differences across cultures in order to communicate more effectively, and build better relationships, becoming increasingly culturally competent. Armed with cross-cultural competence participants will have the ability to navigate a cross-cultural world effectively.

Benefits of Working Across Cultures?

There are many benefits to bringing Working Across Cultures training into your workplace, such as:

Increased Retention: Increase retention within your organization by facilitating an environment where everyone appreciates, understands, and celebrates different cultures.

Expanded Workforce: Expand your workforce recruitment pool by becoming a more welcoming and understanding workplace to different cultures

Effective Communication: Increase your ability to communicate more effectively across cultures and increase effectiveness for international business relations.

Sign Up Now

Our Working Across Cultures training can help you improve cross-cultural understanding and communication within your organization. Sign up for a session today.


This training offers 8 credits


This training offers 8 credits

For multiple session training events, only the session start date will appear while registering. Check Upcoming Sessions for all session dates.

Customized Training

We offer customized training, both in person and virtual, for teams across the country. If you’d like a customized training on Working Across Cultures for your team, contact us today.

Frequently Asked Questions (FAQ)

We cover the majority of cultural regions:

North America, South America, Central America, Europe, Eastern Europe, Middle East, Asia, Southeast Asia, Africa

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