Professional Coaching

Professional coaching is one of the most targeted development tools available today.

What is Professional Coaching?

First, let’s answer the question “What is coaching?” At its core, coaching is a process by which one individual helps increase another individual’s capacity to solve problems and navigate challenges. Effective coaching raises the individual’s self-awareness and activates their experience to help them make good decisions and drive results.

Professional coaching helps ensure the coachee has a clear understanding of who they are, and the challenges they are facing. This clarity is necessary in order to set aside distraction and focus on solutions to make the best decisions possible.

Coaching is an essential tool for development in the 21st century. Having the opportunity to reflect on experiences with someone who can help facilitate processing those experiences is invaluable. Coaching is a highly customized and targeted development experience that is a necessary tool for navigating the challenges of today’s workplace.

While Frontline Training Solutions is headquartered out of Grand Rapids, Michigan, our coaches are located throughout the country and able to serve any client location. 

How it Works

Professional coaching with Frontline Training Solutions occurs in five simple steps:

1. Identify the Focus of the Professional Coaching

An initial intake session with the referring leader or HR professional to discuss the focus area(s) of the Professional coaching request. When there is alignment to proceed, an additional meeting will include the coachee to discuss the following:

  • Purpose of the coaching
  • Review the framework of the coaching process: discovery, insight, and action
  • Roles of the coach and coachee
  • Expectations, objectives, and success measures

2. Proposal of Coaching Plan

Once there is a commitment from the coachee, a formal proposal will be assembled which will include:

  • Agreed upon objectives and success measures
  • Potential coaching matches
  • Assessments to be leveraged (if applicable)
  • Frequency and total number of sessions
  • Process for stakeholder updates
  • Cost of coaching services

3. Coach Selection

The coachee will typically have the opportunity to meet with multiple potential coaches in order to participate in the selection of the coach. This is an important step to encourage coachee participation and buy-in. Potential coach matches will be made based on the needs identified in step one to ensure the selected coach will provide an exceptional experience.

4. Execution of Coaching Plan with Stakeholder Check-Ins

Typical coaching engagements will be between three and six months in length. Individual coaching sessions will be scheduled in advance and will range between 60 and 90 minutes in length. Sessions can be conducted both in person and virtually. Assessments, if utilized, will be leveraged early in the coaching engagement with a possible reassessment at the end. Throughout the engagement, there will be assigned “homework” to ensure the coachee remains engaged and committed to their own development through the process. As agreed upon in the coaching proposal, periodic stakeholder updates will occur throughout the coaching engagement. Confidentiality will be maintained, and the focus of these conversations will be observed progress toward goals. The coachee will participate in these conversations.

5. Completion and Final Feedback

When the coaching engagement is complete, a final stakeholder conversation will be conducted. This will be an excellent opportunity to discuss the impact of the coaching. Additionally, the coachee and stakeholders will discuss how to monitor and maintain continued progress over time.

Benefits of Professional Coaching

There are multiple benefits when you choose to invest in Professional Coaching with Frontline Training Solutions, including:

Personal Growth: Coaching allows you the time and space to wrestle with your personal growth objectives. Your coach will help you think through these things in new ways by asking questions, challenging assumptions, and pushing you to go deeper.

Targeted Development: Development comes in all shapes and sizes, but coaching is the most targeted and customized. Professional coaching is one of the best ways to accelerate your growth.

Enhanced Performance: Whether you are trying to improve your sales performance, ability to project manage, or deliver on strategic priorities, coaching can help you think through options, garner stakeholder support, and define a clear path forward.

Improved Self-Awareness: The coaching process is, in many ways, a long and hard look in the mirror. Understanding your strengths, weaknesses and natural preferences is almost always the right place to start.

A Safe Space: Being open and candid about our struggles is challenging. A focused coaching relationship allows for true reflection and a place to be completely honest with ourselves.

Get Started with Frontline Training Solutions

Are you ready to get the coaching support you or someone on your team needs? Contact us today to get started.

Professional Coaching for Your Industry


Frontline Training Solutions is proud to have former manufacturing leaders on our coaching team. We have the industry experience necessary to help manufacturing employees face their unique set of challenges and development goals.
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Our coaching team has worked with a wide variety of nonprofit organizations. We have the experience necessary to help nonprofit employees succeed in the context of their unique business structure.
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Professional Services

Working in a professional services organization presents unique challenges that require unique perspectives. Our coaching team has the experience and tools needed to help you navigate these challenges and support your customers with confidence.
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Retail & Hospitality

Businesses in the retail and hospitality industry thrive by connecting with customers and meeting their needs. Your employees are the necessary link to make that happen. Our coaches can help them overcome their top challenges and take their service, and the service of their organization to the next level.
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Frequently Asked Questions

Our potential Professional Coaching matches are made based on the information collected in the discussion around the goals of the coaching engagement in step one. When making a recommended match, we consider the coach’s experience, style, and assessment toolkit to ensure the best partnership possible.

Get Started with Frontline Training Solutions

Are you ready to get the coaching support you or someone on your team needs? Contact us today to get started.

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Why Frontline Training Solutions?

Originally developed as the training division of Express Employment Professionals, Frontline Training Solutions is proud to have coaching experts with decades of experience providing effective Professional Coaching services. Our coaches treat every client with care and intentionality. By choosing Frontline Training Solutions, you’ll be working with a coach who has the knowledge, experience, skills, and care to make a difference for your employees and your business.

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