What are 360° Assessments?
360° Feedback Assessments were originally created to ensure senior leaders were receiving effective and helpful feedback from within their organization. It can be difficult for people to provide this type of feedback to senior leaders without fearing reprisal. Because 360° Feedback Assessments protect the anonymity of raters (other than direct managers), people are more comfortable rating senior leaders and providing candid comments on what they can improve. Most 360° Feedback Assessments will break rater categories into groups such as superiors (the level above their manager), peers, direct reports, and others. In addition most 360° Feedback Assessments have both quantitative and qualitative sections as well as a focus on potential career derailers.
How it Works
For 360° Assessments, we have the ability to offer:
Benefits of 360° Feedback Assessments
There are multiple benefits when you choose to invest in 360° Feedback Assessments with Frontline Training Solutions, including:
There are a lot of factors to consider when making hiring and promotion decisions. Assessments can help evaluate a candidate’s match to specific job requirements and provide insights into how aligned they are to your culture and expectations.
Assessments are one of the best way to help people see themselves more clearly. With the proper guidance and support, this increased knowledge can translate into higher levels of performance and engagement on the job.
Assessments are a critical component of professional coaching. Our coaching engagements all have an assessment component, and our many assessment options ensure we can select the right tool.
Assessments are an excellent way to ensure the right information is being considered when creating a targeted development plan.
Frequently Asked Questions
While 360° Feedback Assessments can be used with any employee, they are a common tool in developing leaders. Whether you are focused on developing a high-potential employee or a C-Level leader, 360° Feedback Assessments are an essential part of the equation. They are also an effective part of a traditional coaching arrangement. Contact us to talk through your specific situation and we can help you focus on the right approach.
360° Feedback Assessments are built on the idea that in order to improve, people need to understand how others are perceiving them. Through a series of questions, raters provide numerical feedback and open comments focused traditionally on leadership behaviors and abilities. At the same time, the individual going through the 360 rate themselves on the same questions. The reports shows the difference between how the individual sees themselves and how others see them. Gaps may exist that highlight hidden strengths (where the raters rated the individual higher than they did) and blind spots (where the raters rated the individual lower than they did). Both are really important for developing effective leadership characteristics. These tools also include space for individuals to provide comments that add context to the numerical results.
This depends greatly on the level of the person being rated and the purpose of the experience. The Benchmarks 360 for Executives™, Leadership Circle Profile™, and Interview-Based 360 are all effective tools for senior leaders. The Benchmarks 360 for Managers™ and Leaders Circle Profile™ are great for managers and senior managers. The Benchmarks 360 for Learning Agility™ is an excellent tool for high-performing individual contributors and high-potential employees. We can also help design and implement a customize 360 that can be built for any audience.
360’s can help provide clarity to individuals who struggle to see behavioral challenges. However, it is essential that chronically under-performing employees receive clear feedback and expectations for their role with a path for improvement. We do not recommend using 360° Feedback Assessments in cases of severe performance challenges.
Get Started with Frontline Training Solutions
Contact us to learn about which assessments may be the best fit for your team.
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