Kaylee Cooper – Senior HR & Operational Consultant

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About Kaylee Cooper – Senior HR & Operational Consultant

Kaylee Cooper serves as a Senior HR & Operational Consultant at Frontline Training Solutions, where she specializes in HR program development, lean process improvement, and operational efficiencies. With a passion for operational excellence, Kaylee is committed to helping businesses navigate the ever-evolving challenges of the workforce and workplace.

Before transitioning into consulting, Kaylee served as the Managing Director of Express Employment Professionals in Grand Rapids, where she oversaw recruiting teams, workforce optimization, and apprenticeship program management. Her deep understanding of the skilled labor market stems from years of recruiting in manufacturing and industrial sectors, helping companies build high-performing teams in a variety of functional areas including manufacturing, skilled labor, and professional and executive placement.

Kaylee’s passion for process improvement was sparked after attending her first Kaizen event, leading her to pursue a master’s degree in Lean Manufacturing from Kettering University in addition to her bachelor’s degree from Davenport University in Human Resource Management. She is a strong advocate for Lean principles in HR and Operations, working with businesses to improve efficiency, reduce waste, and implement best practices that align with their long-term growth strategies.

Kaylee leads Frontline’s Apprenticeship Management Program, helping companies develop structured pathways for talent development, retention, and upskilling within their organizations. She is also a Certified Professional Resume Writer through the Professional Association of Resume Writers & Career Coaches, equipping professionals with the tools to advance their careers.

Kaylee Cooper – Senior HR & Operational Consultant's Areas of Expertise

Videos Featuring

Coming Soon

Building a Compelling Business Case for Leadership Development

Thursday, November 13, 2025 12:00pm EST

Discover how leadership development fuels measurable business results. This free webinar shares proven strategies from Fortune 500 learning and development experts.

Coming Soon

“Pretty Good” Isn’t Good Enough: The Cost of Poor Customer Experience

Wednesday, October 15, 2025 12:00pm EST

Discover how to build a culture of customer experience that drives loyalty, engagement, and growth. Learn practical tools to create consistency, empathy, and ownership across your organization in this free...

Solutions Offers

Frontline delivers a comprehensive suite of offerings where Nathan plays a pivotal role:

Everything DiSC® Agile EQ

The Everything DiSC Agile EQ Assessment enhances emotional intelligence by teaching individuals to recognize and adapt to the emotional and interpersonal needs of workplace situations, fostering agility and effective collaboration.

August 27, 2025

DiSC

Improve communication, collaboration, and team performance with the DiSC® Team Assessment—ideal for building self-awareness and stronger working relationships.

May 13, 2025

Employer Branding

Becoming an employer of choice means telling a compelling story about why people should want to work for you. We can help you craft that story.

April 1, 2025

360° Feedback Assessments

Understanding the perspective of others is a big part of understanding your effectiveness. 360° Feedback Assessments are a great way to highlight strengths and development areas.

June 12, 2023

EQ Assessments

Fundamentally, EQ Assessments help identify strengths and development areas related to self-awareness, self-management, social awareness, and relationship management.

June 12, 2023

Team Assessments

Team-based Assessment can be an excellent way to help team achieve their full potential.

June 12, 2023

Personality and Behavior Focused Assessments

Personality and Behavior Focused Assessments are tools that help identify an individual’s preferences and personality characteristics. In turn, this insight helps individuals capitalize on their natural strengths and seek assistance...

June 8, 2023

Selection Assessments

Assessments have become a central part of business today. Organizations use them to help make hiring and promotion decisions, accelerate personal development, and build individual and team effectiveness. Our team...

June 8, 2023

Assessments

June 8, 2023

Other Resources Featuring

Podcasts

Myth or Fact – What makes a good leader?

Episode 34

Explore leadership myths vs. facts with Nic Dampier, Nathan Leaman, and Ryan Williams in this engaging Behind the Frontline episode.

September 22, 2025

Listen Now

Blog

Building a Stronger Organizational Culture

September 17, 2025

Webinars

Building a Compelling Business Case for Leadership Development

Discover how leadership development fuels measurable business results. This free webinar shares proven strategies from Fortune 500 learning and development experts.

September 10, 2025