Free Webinar
Feedback: The key to a top performing team
Watch this free webinar as we discuss how to implement feedback into your workplace culture.
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What You'll Learn
We have all been in this situation or a situation similar to this. Imagine someone in your workplace has done something against the office culture or core values, or perhaps they are operating in a way that consumes more time and money than needed. Possibly, they are exceeding all expectations lately and really doing a great job. Regardless of the situation, there comes a time when giving feedback becomes a necessity in your workplace. Feedback can promote personal and professional growth, provide positive and constructive criticism, and allow everyone involved to improve their focus and results. When applied in a professional and constructive way, feedback can truly be a gift that keeps giving.
In this free webinar we walked through what feedback is and how powerful this practice can be for your business and retention.
We discussed:
• What is feedback?
• The power of perception
• The ONLY right response to feedback in the moment
• Types of feedback
• Structuring feedback
• Creating a culture of feedback
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Take your development to the next level with this free webinar.
Speakers
Nathan Leaman — President of Frontline
Nathan Leaman brings over 20 years of leadership and HR experience spanning both nonprofit and corporate sectors. He holds a Bachelor’s from Moody Bible Institute, a Master’s from Liberty University, and a coaching certification from Northwestern University. He began his career in full-time church ministry, then transitioned into HR at Kohler Co., eventually serving as Director of Leadership Development, responsible for senior HR development and succession planning efforts. He later held executive HR roles at Grande Cheese Company, overseeing Organizational Development, Compensation, Benefits Management, and HRIS. Nathan is also certified in multiple personality and 360° feedback assessments, and is known for his straightforward coaching style, genuine interest in others’ growth, and ability to engage effectively at all levels.
Nic Dampier – Creative Director
Nic Dampier is the Creative Director at Frontline Training Solutions as well as the Grand Rapids, Michigan locations of Express Employment Professionals and Specialized Recruiting Group. With his degree in Strategic Communication Management, and over a decade in creative leadership, Nic developed the C.R.I.C.K.E.T. framework for effective brand messaging and excels in storytelling and brand identity. A U.S. Navy veteran and former Creative Arts Pastor, he has a rich background in cross-cultural communication and large-scale production. Nic is also an accomplished filmmaker, recognized at the 2021 ArtPrize International Art Competition for his impactful storytelling.
Check out our podcast, Behind the Frontline!
Episode 36
Pretty Good Isn’t Good Enough: Raising the Bar on Customer Experience
Join Nic Dampier with guests Alec McGuire and Lorraine Medici as they break down how organizations can move beyond “pretty good” customer service to build a culture of ownership, empathy,...

