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A free webinar on the importance of frontline leaders in retention.

Retention on the Frontlines

Watch this free webinar, "Retention on the Frontlines," where we dive into the crucial role frontline leaders play in employee retention. We know intuitively, statistically, and from experience that workers leave companies in large part because of their relationship with their immediate supervisor. Frontline leaders, embodying the company's culture and acting as the main point of contact with the workforce, are central to maintaining a strong, committed team.

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LMS approved provider 2024

What You'll Learn

This webinar emphasized the need for company executives and C-suite members to acknowledge and strengthen the vital link for workforce retention. A thriving company culture and skilled frontline leaders were essential for encouraging employees to remain and contribute to the organization. They needed to be adept in navigating the company culture, aligning with the management team, and engaging effectively with the workforce. In this webinar, we explored the relationships that did exist between the supervisor and the workforce as well as the complexity of the needs of today’s workforce. We worked to understand the things the incoming workforce wanted and how our frontline leaders could fulfill these expectations to enhance job satisfaction and loyalty. We explored practical tools that all frontline leaders should have in their toolbox as well as an understanding of how to create better job satisfaction, psychological safety, training possibilities, and other seemingly intangible elements of employee satisfaction.

This 1-hour free virtual webinar was presented on February 15, 2024, at 12:00pm EST, by John Keuning, Director of Manufacturing Training for Frontline Training Solutions. This webinar was broadcasted live from the Frontline Training Solutions studio in Grand Rapids, MI.

This webinar qualifies for 1 SHRM/HRCI re-certification credit.


John Keuning

John Keuning

As Director of Manufacturing Training, John Keuning has a passion to put his 30 years of manufacturing and leadership experience to work for companies by providing both classroom training, virtual training, and on-site consulting. His goal is to help develop better leaders, engage workers, lower cost of goods, and increase profits for companies by arming teams with the tools necessary to be great agents of change. John’s favorite place to be is on the plant floor working side-by-side with teams and leaders to find solutions to manufacturing questions. He has extensive experience in Lean manufacturing theory and implementation as well as helping new and advancing leaders understand the day-to-day work of being a leader. John has served multiple industries as a supervisor, Lean leader, product launch leader, production manager, plant manager, and director of manufacturing.

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