The Problem
For the last decade, voluntary employee turnover has been on the rise across all industries. Employee retention has become a critical component to an organizations’ success, especially as an unpredictable and highly competitive talent market has made it increasingly difficult to replace any employees who leave. Turnover can also be very costly for an organization, with estimates ranging from 30% to over 200% of an employees compensation to replace someone. Some of the top factors causing turnover include:
- Poor leadership (especially an employees direct manager)
- Lack of development opportunities
- Compensation & benefits package
- Company culture
- Team dynamics and relationships at work
- Lack of clear vision, direction, and purpose
How We Can Help
Strategies to Improve Employee Retention
Leadership Development
Have you ever heard the phrase “employees leave managers, not companies“? While this is a very broad generalization, many different studies show an employee’s direct manager is the top influencer on if they stay at or leave an organization. Regardless if you have a great overall company culture and competitive compensation, if you have poor managers throughout your organization, this could be hurting your retention. On the flip side, if developed properly, the leaders at your organization could be your greatest competitive asset in improve employee retention. Frontline Training Solutions can help you develop individual leaders through one of our leadership development programs or we can help you take a broader approach, developing a customized leadership development model for your entire organization through our consulting services.
Company Culture
An organization’s overall culture can encompass many different factors. Overall, to impact your ability to attract and retain employees, you want to become an Employer of Choice and your culture is a key piece of this. To take your culture to the next level you may need to take a step back and look at the vision and purpose that drive the organization and evaluate if your employees are connected to this purpose. Or you may need to look at the mindset of leadership and employee care that is being lived out by your managers. There is no one size fits all approach to improving your culture. Through our human resources consulting, we can help you determine your best next step on your culture journey to being impacting your employee retention.
Team Dynamics
Healthy teams communicate, collaborate, trust each other, and utilize all the talent on the team. They maximize and elevate one another’s creativity and problem-solving ability. Teams who do not know how to work together can become siloed and territorial, show decreased employee engagement, and higher levels of turnover. Focusing on the overall development of the team working together can be just as powerful as individual development of team members and leaders. Frontline Training Solutions can help you evaluate where your team is at currently and create an engaging plan to take your team dynamics to the next level.
Employee Development
Your employees (especially the best ones) want to continue to develop their skills and abilities. Ongoing employee development is about more than just creating a career path. Today, employees at all levels want to be continually invested in, want to learn new things, and want to experience new challenges. This can happen through on the job training, mentorship programs, and outside training programs for professional development.
Your Customized Solution
Improving employee retention will look different for each organization and industry. Whether you need to implement formal training programs, evaluate your compensation and benefits, or improve your culture, Frontline Training Solutions can help you take the next steps. Browse our solutions below or contact us today to get started.
Rise to the Challenge with Frontline Training Solutions
Solutions
Human Resources Consulting
Our HR consulting services include a variety of solutions designed to support your team, improve hiring and onboarding, and increase employee engagement.
Team Solutions
An organization's success is directly connected to the health and cohesion of the team. Our seasoned facilitator will bring your team together and help them perform at higher levels.
Consulting
Our consulting services help organizations of all sizes from a variety of industries take their company to the next level.
Trainings
Leadership Foundations
Leadership Foundations equips new and aspiring leaders with the skills, strategies, and self-awareness needed to navigate the challenges of leadership, offering practical tools and personalized support to help them thrive...
Supervisor Boot Camp
Our Supervisor Boot Camp training provides the practical tools, tips, and techniques necessary for your frontline management to thrive in the day-to-day battle of frontline leadership.
Purpose Driven Leadership Training
Bring purpose to how you lead. Join our Purpose Driven Leadership Training in-person or online to build trust and confidence with your leadership.
Strategic Human Resources Leadership
Learn how to become a strategic HR leader to help move your company forward, exploring topics like: organizational culture, talent management, and more.
Transforming Workplace Conflict
Take conflict from being a workplace dread, to an asset. Transforming Workplace Conflict helps learners curb destructive behaviors in the moment so conflict can become more productive.
Working Better Together
Working Better Together is a collaboration training program for all employees. Register for this course today to help your team understand each other.
The Vanishing Workforce 2022 - Free Webinar Recording
Frequently Asked Questions
The direct supervisor is often the first person a new employee meets beyond the human resources department. They need to make a great first impression with every new hire. They must be open, friendly, honest, up-beat, available, and a good listener. They should be a resource of knowledge and training, company vision and goals, and organizational policies. They also need to be an employees guide to the organization’s nuances and unspoken dynamics.
Some of the top factors causing turnover include:
- Poor leadership (especially an employees direct manager)
- Lack of development opportunities
- Compensation & benefits package
- Company culture
- Team dynamics and relationships at work
- Lack of clear vision, direction, and purpose
How to improve employee retention will be different for every organization. The first step should always be to evaluate where you are at. Where is the turnover happening? What is your average turnover rate? Are their clear trends in when employees are leaving? How does your compensation and benefits compare to the market? Do you have a great new hire and onboarding experience? Evaluating these and other factors can help you make sure you prioritize what to focus on first to give you the biggest impact for your investment.
Since 1983 our parent company, Express Employment Professionals, has been connecting the workforce to the workplace. We’ve been on the frontlines hearing the challenges employers are facing, understanding the mindset of the workforce, and studying the demographic trends facing our future.
Frontline Training Solutions was born out of the desire to do more for the companies we serve. We’ve harnessed the workforce knowledge gathered through employing millions of people and serving thousands of companies so that we can provide the solutions you need to train, develop, and retain your workforce. This means all our training programs take a practical real-world approach to help be a catalyst for change and improvement back at your organization.