Nonprofit Training, Development, & Consulting

We offer training and consulting solutions specifically designed for the nonprofit industry with your unique needs in mind.

Nonprofit Trainings & Solutions

At Frontline Training Solutions, we are passionate about offering a variety of trainings and solutions customized for the nonprofit industry to help your business succeed while improving employee engagement and retention. Many of our open enrollment classes can be attended in person or virtually and are relevant to nonprofit leaders and employees at all levels. Due to the unique challenges nonprofits face our trainers often offer onsite or customized training solutions for our nonprofit clients. The content from one of our existing programs makes a great starting point for something that can then be customized to fit perfectly for your team…or our team can design something unique just for you!

Top Nonprofit Training Programs

While many of our training programs are relevant to the nonprofit industry, several of our most popular programs include:

Emotional Intelligence

High emotional intelligence is associated with strong employee engagement, effective leadership, and building a successful job path. We offer both a Foundations of Emotional Intelligence and an Advanced Emotional Intelligence training program. These skills are important in any industry, but are especially relevant for nonprofits where interpersonal relationships with internal teams, those you serve, donors, and more are so crucial to your success. Contact us today to get started on a customized training with your team around Emotional Intelligence, including a full assessment for each team member.

Customer Service

5-Star Customer Service is a critical component to success for the nonprofit industry. Customer service is important both for the external clients and customers you serve as a nonprofit, but also for the internal teams you are working with throughout your organization. Nonprofit teams are often working in fast paced and high pressure environments, often with clientele that may be experiencing difficult life circumstances. These factors increase the stakes at hand when it comes to providing excellent service. Frontline Training Solutions can help you design a customized training for your entire team to take your customer service to the next level.

Working Better Together (DiSC)

Are you ready to take communication and teamwork to the next level in your nonprofit? DiSC is a powerful assessment and tool to help create greater self-awareness, communication, and teamwork throughout your entire organization. Explore our training solutions around the concept of Working Better Together or contact us to create a customized plan to start utilizing DiSC at your nonprofit.

Nonprofit Consulting & Coaching Solutions

All of our consulting and coaching solutions take a customized approach so we can partner together on the best solution for your nonprofit’s unique needs. Our team has worked with many different nonprofits for HR Consulting, Team Development, Leadership Coaching, and more. Our process always begins with an in-depth intake of your specific challenges and needs so we can present a tailored solution for you. Explore our solutions to learn more or contact us today to get started.



Leadership Foundations

Format: This training is delivered in 3-hour sessions virtually for six weeks or in 4-hour sessions delivered in person over five weeks.

This training is focused on the foundational building blocks of leadership.


Developing Coaching Leaders

Format: These three 8 hour sessions take place in person over 3 months.

This 3-day training will help leaders see the difference between managing others and being a coaching leader.


Foundations of Emotional Intelligence

Format: These 2-hour sessions take place virtually over 4 weeks.

Improve your team collaboration and leadership abilities through a deeper understanding of your own emotional intelligence.


Advanced Emotional Intelligence

Format: This customizable 3-hour course can take place in person or virtually.

Our Advanced Emotional Intelligence training course can help you understand your emotional intelligence on a deeper level and develop strategies for continuous improvement.


Courageous Conversations

Format: This 6-hour training takes place in two 3-hour sessions virtually or one 6-hour session in person.

This training will introduce radical candor as a model to professionally navigate difficult conversations.


Working Better Together

Format: This training program takes place over three 2-hour sessions virtually for 3 weeks.

Working Better Together is an in-depth training that utilizes the DiSC assessment, to give employees the ability to build more productive and effective relationships at work.


Transforming Workplace Conflict

Format: This training program takes place over three 2-hour sessions virtually for 3 weeks.

Take conflict from being a workplace dread, to an asset. Transforming Workplace Conflict helps learners curb destructive behaviors in the moment so conflict can become more productive.


Working Across Cultures

Format: This training is fully customizable for your intact team.

This training will help participants improve cross-cultural understanding and communication within their organization.


5-Star Customer Service

Format: This 4-hour course is completed in one session virtually or in person.

This training is designed to create a culture of excellence focused customer service within your organization.


Decision Making and Innovation

Format: This training course takes place over one 8-hour session in person or three 3-hour sessions virtually.

This in person training will help identify personal and team barriers to decision making, critical problem solving, and innovation.




Our coaching services range from professional development coaching, leadership development, executive coaching, HR leader coaching, and team coaching.


Human Resources Consulting

Our HR consulting services include a variety of solutions designed to support your team, improve hiring and onboarding, and increase employee engagement.


Team Solutions

A key indicator of successful organizations is directly connected to how healthy the team is and how well they work together. Bring the team together with our seasoned facilitator and...

Why Work with Frontline Training Solutions?

We are Mission and Values Driven: Just like you, our mission and values are what drives us everyday! Our mission is to transform organizations by developing people, inspiring growth, and unlocking potential. If you are looking for more than just a “training event” you’ve come to the right place!

Transform your Workplace: Emotional intelligence, the ability to have courageous conversations, healthy ways of navigating workplace conflict—all of these skills are necessary for organizations to succeed, especially in a nonprofit setting. Learn how to create a safe space for your team to work through challenges together instead of pitting individuals against each other. A team built on trust, safety, and respect can overcome any obstacle.

Become an Employer of Choice: These days, employees have more choices than ever. Rising wages, creative new benefits offerings, and the rise of remote work, are making employers think differently about how they attract and retain employees. Through a mix of training, consulting, and other solutions we can come alongside your team to help you become an employer of choice in your market!

Improve hiring and retention for nonprofit employees: Say goodbye to high turnover and hello to happier, healthier employees. Our team at Frontline Training Solutions consists of experts in employee engagement and retention. Our partner companies, Express Employment Professionals and Specialized Recruiting Group, can also help you recruit and hire qualified candidates.

Grow your leaders: Every company has leaders, regardless of what their position, title, or salary is. Frontline Training Solutions can help you identify the emerging leaders on your team and develop them into intentional contributors to your company’s growth.

Multi racial employees listening ceo at group meeting
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Get Started Today

Ready to transform your nonprofit? Sign up for a training, or reach out to our team to request one of our workforce solutions for your team today.

The Mindset of Today's Workforce - Free Webinar Recording

In this webinar, we will explore the psyche of today’s job seeker and employee, breaking this down into actionable information to help you improve employee attraction, onboarding, and retention. The focus will be on the current “expectation gap” between employees and employers, how the mindset of the workforce has shifted over time, and how you can create a thriving workplace that retains its people.

Frequently Asked Questions (FAQ)

In addition to any technical knowledge necessary for a specific nonprofit position, everyone working in the nonprofit industry benefits from emotional intelligence, communication, and leadership skills. Others might also need project management or customer service training. Supervisors and leaders often require leadership development, operational management, and coaching training to effectively lead their teams to success.