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Free Webinar on Difficult Conversations in the Workplace

Watch Now: Navigating Difficult Conversations

Navigating challenging conversations at work is an essential skill for fostering an environment of growth. With 20% of employees citing poor communication as a reason for leaving their job, effective communication is more important than ever for retention.

It's also a driver of employee engagement, with Gallup reporting that engaged employees are less likely to seek new opportunities.

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What You'll Learn

Navigating difficult conversations in the workplace is essential for fostering an environment of growth, performance, and productivity. Poor communication significantly impacts employee turnover, with 20% of employees citing it as a reason for leaving their job, according to SHRM. Effective communication is also a key driver of employee engagement, with Gallup reporting that engaged employees are 59% less likely to seek new job opportunities.

Poor communication drives turnover and costs U.S. employers $359 billion annually. In this free leadership webinar, you’ll learn how to:

  • Start tough conversations with confidence
  • Address issues without making them personal
  • Handle pushback while maintaining emotional intelligence
  • Use conflict as an opportunity for growth

With 85% of employees experiencing workplace conflict, these skills are vital for managers and HR leaders who want to retain talent, strengthen morale, and boost performance.

This webinar qualifies for 1 HRCI/SHRM & HRPA-CPD recertification credit and will be broadcasted live from the Frontline studio in Grand Rapids, Michigan.

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Take your development to the next level with this free webinar.

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Speakers

Lorraine Medici

Lorraine Medici – Director of Training & Development

Lorraine Medici joined Express Employment Professionals in 2014 as the Director of Training and Development.  Lorraine has extensive experience as a coach and workshop facilitator in the areas of leadership and team building, working closely with companies to strategize solutions that will impact long-term results in engagement and retention. She has successfully launched  Purpose-Driven Leadership Training , a series targeted at helping develop managers and leaders at all levels in manufacturing and other industries. Additionally, she facilitates the on-going training series,  Breakfast with Purpose, to bring current and relevant education to organizations. As a professional development coach, Lorraine also works alongside leaders and teams to overcome interpersonal or performance challenges. She is certified to train DISC, Situational Leadership and Emotional Intelligence (EQi 2.0), and an Associate Certified Coach and Master Practitioner for the ELI Assessment.

Nathan Leaman — President of Frontline

Nathan Leaman brings over 20 years of leadership and HR experience spanning both nonprofit and corporate sectors. He holds a Bachelor’s from Moody Bible Institute, a Master’s from Liberty University, and a coaching certification from Northwestern University. He began his career in full-time church ministry, then transitioned into HR at Kohler Co., eventually serving as Director of Leadership Development, responsible for senior HR development and succession planning efforts. He later held executive HR roles at Grande Cheese Company, overseeing Organizational Development, Compensation, Benefits Management, and HRIS. Nathan is also certified in multiple personality and 360° feedback assessments, and is known for his straightforward coaching style, genuine interest in others’ growth, and ability to engage effectively at all levels.

Check out our podcast, Behind the Frontline!

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