Free Webinar on Difficult Conversations in the Workplace
Watch Now: Navigating Difficult Conversations
Navigating challenging conversations at work is an essential skill for fostering an environment of growth. With 20% of employees citing poor communication as a reason for leaving their job, effective communication is more important than ever for retention.
It's also a driver of employee engagement, with Gallup reporting that engaged employees are less likely to seek new opportunities.
Create a Free Account
Watch On-Demand Now
Create a free account and watch this and any other on-demand webinars instantly.
Login
What You'll Learn
Navigating difficult conversations in the workplace is essential for fostering an environment of growth, performance, and productivity. Poor communication significantly impacts employee turnover, with 20% of employees citing it as a reason for leaving their job, according to SHRM. Effective communication is also a key driver of employee engagement, with Gallup reporting that engaged employees are 59% less likely to seek new job opportunities.
Poor communication drives turnover and costs U.S. employers $359 billion annually. In this free leadership webinar, you’ll learn how to:
- Start tough conversations with confidence
- Address issues without making them personal
- Handle pushback while maintaining emotional intelligence
- Use conflict as an opportunity for growth
With 85% of employees experiencing workplace conflict, these skills are vital for managers and HR leaders who want to retain talent, strengthen morale, and boost performance.
This webinar qualifies for 1 HRCI/SHRM & HRPA-CPD recertification credit and will be broadcasted live from the Frontline studio in Grand Rapids, Michigan.

Register Now
Take your development to the next level with this free webinar.
Watch the Webinar on Demand Now
Speakers
Lorraine Medici – Director of Training & Development
Lorraine Medici joined Express Employment Professionals in 2014 as the Director of Training and Development. Lorraine has extensive experience as a coach and workshop facilitator in the areas of leadership and team building, working closely with companies to strategize solutions that will impact long-term results in engagement and retention. She has successfully launched Purpose-Driven Leadership Training , a series targeted at helping develop managers and leaders at all levels in manufacturing and other industries. Additionally, she facilitates the on-going training series, Breakfast with Purpose, to bring current and relevant education to organizations. As a professional development coach, Lorraine also works alongside leaders and teams to overcome interpersonal or performance challenges. She is certified to train DISC, Situational Leadership and Emotional Intelligence (EQi 2.0), and an Associate Certified Coach and Master Practitioner for the ELI Assessment.
Nathan Leaman — President of Frontline
Nathan Leaman brings over 20 years of leadership and HR experience spanning both nonprofit and corporate sectors. He holds a Bachelor’s from Moody Bible Institute, a Master’s from Liberty University, and a coaching certification from Northwestern University. He began his career in full-time church ministry, then transitioned into HR at Kohler Co., eventually serving as Director of Leadership Development, responsible for senior HR development and succession planning efforts. He later held executive HR roles at Grande Cheese Company, overseeing Organizational Development, Compensation, Benefits Management, and HRIS. Nathan is also certified in multiple personality and 360° feedback assessments, and is known for his straightforward coaching style, genuine interest in others’ growth, and ability to engage effectively at all levels.
Check out our podcast, Behind the Frontline!
Episode 38
Coaching That Works: Using Curiosity to Unlock Accountability
In this episode of Behind the Frontline, we talk about how coaching works when leaders get curious enough to uncover what’s really getting in the way.
Listen On
Related Trainings
Listen With Purpose
In this webinar we discussed the power of listening well in the workplace and explored how listening well can be done with empathy to increase connection and a sense of...
Feedback
Watch this free webinar as we discuss how to implement feedback into your workplace culture.
Creating a Stay Culture
Watch this free webinar as we discuss how to create a company culture where people want to stay.

