Two business people conversation at the caffe at lunch. Made wit
A free webinar on having difficult conversations that drive performance, productivity, and growth.

Navigating Difficult Conversations

Navigating difficult conversations in the workplace is essential for fostering an environment of growth, performance, and productivity. Poor communication significantly impacts employee turnover, with 20% of employees citing it as a reason for leaving their job, according to SHRM. Effective communication is also a key driver of employee engagement, with Gallup reporting that engaged employees are 59% less likely to seek new job opportunities.

Register Now

Friday, July 26, 2024 12:00pm EST

Login

LMS approved provider 2024

What You'll Learn

Navigating difficult conversations in the workplace is essential for fostering an environment of growth, performance, and productivity. Poor communication significantly impacts employee turnover, with 20% of employees citing it as a reason for leaving their job, according to SHRM. Effective communication is also a key driver of employee engagement, with Gallup reporting that engaged employees are 59% less likely to seek new job opportunities.

In this webinar, we will equip you with the skills and strategies needed to handle challenging discussions with confidence, helping to retain top talent and boost team morale. During this session, you will learn how to open up conversations, address issues without making them personal, manage pushback, and maintain emotional intelligence.

Here are the facts:

  • Poor communication can lead to delays, missed performance goals, and low morale. Addressing difficult conversations effectively can transform these challenges into opportunities for improvement and growth. 
  • With 85% of employees experiencing workplace conflict and U.S. employers losing about $359 billion annually in paid hours due to conflict, mastering these skills is crucial for any manager or team leader. 
  • In this free webinar you will learn how to enhance your communication skills to drive performance and increase productivity in your organization.

Join us on July 26th at 12:00pm EST to learn how to effectively navigate difficult workplace conversations, leveraging proven strategies and statistics to transform communication challenges into opportunities for growth.

This webinar qualifies for 1 HRCI/SHRM recertification credit and will be broadcasted live from the Frontline studio in Grand Rapids, Michigan.

Register Now

Take your development to the next level with this free webinar.

Speakers

Lorraine Medici

Lorraine Medici

Lorraine Medici joined Express Employment Professionals in 2014 as the Director of Training and Development.  Lorraine has extensive experience as a coach and workshop facilitator in the areas of leadership and team building, working closely with companies to strategize solutions that will impact long-term results in engagement and retention. She has successfully launched  Purpose-Driven Leadership Training , a series targeted at helping develop managers and leaders at all levels in manufacturing and other industries. Additionally, she facilitates the on-going training series,  Breakfast with Purpose, to bring current and relevant education to organizations. As a professional development coach, Lorraine also works alongside leaders and teams to overcome interpersonal or performance challenges. She is certified to train DISC, Situational Leadership and Emotional Intelligence (EQi 2.0), and an Associate Certified Coach and Master Practitioner for the ELI Assessment.

Nathan Leaman

Nathan Leaman is a passionate professional with extensive experience in building systems and tools that support organizational and leadership effectiveness.  Nathan brings over 20 years of leadership and HR experience from both business and non-profit organizations. Nathan has a Bachelor’s degree from the Moody Bible Institute, a Master’s degree from Liberty University and received his coaching certification from Northwestern University in Evanston, Illinois. Nathan spent seven years in full-time church ministry before working for 13 years at the Kohler Co.  At Kohler, Nathan moved through various HR roles eventually taking the position of Director- Leadership Development.  Nathan also held various executive HR roles for the Grande Cheese Company in Fond du Lac, WI where he was responsible for Organizational Development, Compensation, Benefits Management and HRIS. Nathan has extensive experience with assessment tools and is certified in multiple personality and 360 degree feedback assessments.  His straightforward style, willingness to tackle difficult issues, genuine interest in seeing others grow and ability to coach at all levels makes Nathan a go-to resource for strategic HR support and executive development.

Related Trainings

This training will introduce radical candor as a model to professionally navigate difficult conversations.