Build Your Communication Skills
Your ability to communicate effectively has a direct impact on your productivity, teamwork, and professional growth. Whether you’re interacting with your coworkers, managers, investors, or clients, you need to be able to foster trust, confidence, and respect.
One poll found that 86% of people believe poor communication and a lack of collaboration are behind workplace failures. Another study found that better employee engagement may improve productivity by 18% and profitability by 23%.
Strong communication skills are also necessary for conflict resolution. Knowing how to navigate difficult conversations with professionalism and empathy can prevent minor issues from escalating into major problems. Leaders who communicate effectively can also motivate and inspire their teams behind the organization’s vision and objectives.
Why Join a Communication Training Program?
Better Collaboration:
When team members share ideas freely and listen actively, they build trust and work more effectively together. A collaborative team is able to tackle problems and find innovative solutions.
Fewer Conflicts:
Miscommunication is a leading cause of workplace conflict, but clear, respectful communication helps prevent misunderstandings before they escalate. Promoting active listening and open dialogue will enable you to be proactive about addressing concerns and resolving issues.
Improved Efficiency:
When communication is clear and concise, teams spend less time clarifying instructions and fixing mistakes. Efficient communication streamlines workflows, reduces delays, and enhances productivity.
Stronger Leadership:
Effective leaders communicate with confidence, clarity, and empathy. By delivering clear direction and fostering an open culture, leaders can motivate their teams and create lasting impact.

What Do Our Trainings Look Like?
Frontline’s trainings take place in a group setting of 10–20 people that enables them to develop their skills in practice scenarios. You will work with industry experts who will guide you through discussions on the challenges in your organization and how to build strategies to improve. Our open enrollment training topics are available as either in-person sessions or a live virtual environment.
Our trainings cover skills such as:
- Giving and receiving feedback
- Coaching staff
- Communicating with customers
- Active listening
- Understanding emotional intelligence
- Responding instead of reacting
A core feature of our trainings that address communication is the DiSC assessment which helps people understand the communication styles of themselves and their team so they can develop a shared language that adapts to each style. Trainings such as Introduction to DiSC Training, Transforming Workplace Conflict, and Working Better Together are all built around the DiSC assessment.
Our trainings are great for individuals looking to learn from others with different perspectives. But it’s also common for organizations to have entire teams attend our sessions for a shared training.
We also offer custom trainings that are built around themes, challenges, or strategies unique to your team. Our experts will conduct an in-depth intake with your team to learn about your challenges and build a training specifically designed to address them.
Get Started with Frontline Training Solutions
Sign up for one of our trainings today.
Learn More
Get Started with Frontline
Looking to improve your communication skills? Join one of our upcoming trainings or reach out to our team to design a custom one.
Our Communication Skills Trainings
Advanced Emotional Intelligence
Our Advanced Emotional Intelligence training course can help you understand your emotional intelligence on a deeper level and develop strategies for continuous improvement.
Courageous Conversations
This training will introduce radical candor as a model to professionally navigate difficult conversations.
5-Star Customer Service
This training is designed to create a culture of excellence focused customer service within your organization.
Introduction to DiSC Training
This course gives individuals the opportunity to take the DiSC assessment, learn the foundations of the DiSC model and how it can have a profound impact on their communication and...
Foundations of Emotional Intelligence
Improve your team collaboration and leadership abilities through a deeper understanding of your own emotional intelligence.
Transforming Workplace Conflict
Take conflict from being a workplace dread, to an asset. Transforming Workplace Conflict helps learners curb destructive behaviors in the moment so conflict can become more productive.
Working Better Together
Working Better Together is an in-depth training that utilizes the DiSC assessment, to give employees the ability to build more productive and effective relationships at work.
Additional Solutions
Executive Coaching
Becoming an executive is a big accomplishment. And that accomplishment comes with big influence and even bigger potential pitfalls. Executive coaching is an essential tool to help navigate the highs...
Professional Coaching
Professional coaching helps ensure the coachee has a clear understanding of who they are, and the challenges they are facing. This clarity is necessary in order to set aside distraction...
360° Feedback Assessments
Understanding the perspective of others is a big part of understanding your effectiveness. 360° Feedback Assessments are a great way to highlight strengths and development areas.
EQ Assessments
Fundamentally, EQ Assessments help identify strengths and development areas related to self-awareness, self-management, social awareness, and relationship management.
Personality and Behavior Focused Assessments
Personality and Behavior Focused Assessments are tools that help identify an individual’s preferences and personality characteristics. In turn, this insight helps individuals capitalize on their natural strengths and seek assistance...
Other Resources to Consider
Webinar
Avoiding Communication Pitfalls
Join our 60-minute webinar to uncover the top 10 communication pitfalls and learn practical strategies to communicate with clarity, avoid common traps, and build stronger connections. Perfect for leaders and professionals seeking to enhance productivity and relationships.