Peter Drucker famously said, “Culture eats strategy for breakfast.” All of your best-laid plans can be disrupted by a culture that is not optimized to meet the needs of the workforce and what it takes to solves today’s challenges. The good news is that there are things you can do to take control of your culture so that it enhances, and drives, strategic success.
Why is Organizational Culture so important?
Organizational culture is best understood as how work gets done and how people treat each other. Maintaining a healthy organizational culture is essential to ensuring you achieve your most important objectives, and that people are able to give their best. But creating and maintaining an effective culture takes vigilance and focused effort. Done right, it can make all the difference.
How We Can Help
Culture does not form overnight. It is the result of purposeful emphasis, consistent behavior, and focused attention. Changing culture requires all of the same things with a plan to help you manage the necessary changes. Frontline Training Solutions can help you with your important culture work through consulting that helps you build a strategic, and targeted approach. We can also support you through training that builds your leader’s, and overall organization’s, capacity to sustain an effective culture.
In many unique ways, the leaders in your organization have a big impact on your organizational culture. The influence they have on others can be a powerful tool to build an effective culture or tear one down. Give them the tools they need to lead well and shape and engaging work culture.
With so many stories being told everyday in you organization, it can be hard to know what needs to be addressed and what doesn’t. Many organizations use formal culture or “engagement” surveys to gather insights and identify what is working and where they are stuck. We can help you design and implement a great survey to be able to measure your culture in meaningful ways.
Conducting a Gaps Analysis
Whether you use a formal survey or not, chances are you know where you need to focus to help improve your organization’s culture. Conducting a formal Gaps Analysis can help ensure you are not reacting to the latest issue, but are focused on the most strategic work you can be doing to improve and sustain the best of your company’s culture.
Defining Mission, Vision & Values
You organization’s mission, vision, and values provide an important foundation for your culture. They declare publicly what you want to be true inherently. They also provide your leaders, and your employees a definitive guide to who you are and how your organization will function. We can help you define or update these important guideposts for your culture.
Telling Your Culture Story
Proactive communication of your culture story is a powerful tool in the age of social media. We can help you develop an employment value proposition (EVP) and turn that proposition into powerful media that highlights and re-emphasizes what makes your organization so unique.
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Frequently Asked Questions (FAQ)
There are many ways companies can focus on their culture with intentionality and purpose:
- Define It: If you do not have a defined mission, vision, and values, that is a great place to start. It sets out standards and goals for what you expect of your people and organization.
- Reinforce It: Your culture needs to “show up” for people before they even work for you. And once they do, it needs to be taught, discussed, reflected on, and reinforced consistently through communications and processes.
- Measure It: Do you know how you are doing related to your expected culture? You can use engagement or culture surveys to better understand what is really happening.
- Guard It: What you do when someone demonstrates behaviors that are against your stated culture goals will tell you everything you need to know about how real the intended culture is.